FAQ

What should I look out for when being charged for carpet cleaning?

 

Some companies charge by square footage and others by the rooms they are cleaning. ask about referrals and if they have a list of what they do to prepare your carpets for cleaning and what type of system do they use. Pricing usually is very close and competitive but the level of service, Experience and customer satisfaction should always matter.

What is the difference between renting a portable and a profession truck mount cleaning?

 

Night & day difference

Portable; lot more time, and the carpet takes a long time to dry. The water a portable uses can only be as hot as the water from your faucet, usually about 120°. However by the time it leaves your faucet, is put in the machine, and cleaning begins it is much colder.

Truck Mounted; The water in a Truck Mount is heated constantly to over 280° That’s a lot more chemical action and a MUCH better clean. The increase in heat helps to more effectively break down soil, grease, and other spots for more complete cleaning.

Why Choose Renko Carpet Cleaning?

 

We have over 28 years of Professional Experience and have been Serving this area since 1998. Our technicians are thoroughly trained to provide you with excellent service and make your cleaning experience a happy one .

  • Our company offers a 100% Guarantee of Satisfactory
  • We use the finest, most advanced equipment made for today's carpet and upholstery cleaning. Our equipment allows us to safely control the heat, pressure, to extract bacteria, pollen, dust mites, and soil from your upholstery and carpet, leaving them soft, clean, fresh, and fluffy.
  • Fully Bonded, Fully Insured, Certified in WSIB

I have heard that having my carpet cleaned will make it get dirty faster. Is that true?

 

No. Absolutely not. When carpet is cleaned properly there should be very little to no detergent residue left behind. One of the reasons that hot water extraction is so effective is because it leaves little to no detergent residue behind…. just clean fresh carpet.

What is the best method to clean my carpet?

 

There are several methods that can be used to clean carpet and some methods work better than others. Three of the most common methods would include steam cleaning (also known as hot water extraction), dry foam cleaning (bonnet cleaning), and dry powder cleaning. The most important thing about cleaning carpet is that the person performing the task is trained and educated in what they are doing. Having served customers since 1998 Renko finds that most clients prefer the steam truck mounted carpet cleaning results attained through hot water extraction.

How often should my Carpet be cleaned?

 

We recommend professional cleaning at least once or twice a year. depending on kids, pets, stains. As well as the overall amount of traffic in the home or business. Carpet manufacturers are now requiring proof of professional cleaning for residential carpet every 12 months for warranty performance. Check your specific warranty for details regarding your carpet.

Do you use environmentally friendly chemicals to clean with?

 

Yes, all of our chemicals are totally friendly to both the environment and your Children,pets. We make certain that we use the best possible chemicals not only to clean your carpets but to keep you safe.

Why is vacuuming important?

 

The most important thing you can do to keep your carpet looking great is to vacuum it thoroughly and frequently Vacuuming helps remove dirt particles which dull the carpet's appearance and damage the carpet fibers.

Can I walk on the carpet after it has been clean?

 

Yes you can walk on it right after cleaning. Be especially careful when walking from damp, carpeted areas onto non-carpeted areas to avoid slipping. socks or slippers should be worn.

How long will it take my carpet to dry?

 

Depending on the carpet type, and how soiled it is . The humidity in your home affects the drying time as well. It can take from 4 to 6 hours to be dry, Air circulation helps drying time too.

What should I do to prepare my home for Renko Carpet Cleaning?

 

Have as much furniture removed off the carpet as possible. Renko will move couch, chair, loveseat clean behind and move back. We will move most furniture that can be safely moved, but not TV's, beds, dressers & china cabinets. Have everything off the area that needs to be clean. Renko also recommends vacuum first.